Here at The Fabric Store we are proud to offer Express shipping via DHL for our customers in the UK, with FREE SHIPPING on all orders over £135*. With our lightning-fast international delivery service, you can expect to receive your fabrics in 7-10 days!
Our website offers payment in USD, CAD, EUR and GBP and auto-assigns a currency to you based on your location. If your local currency is not offered you are welcome to pay using Paypal which offers payment in local currency.
We express ship via DHL express, across the UK. Orders are processed within 3 business days**, reaching your doorstep within 7-10 days of placing your order.
UK orders over £135* qualify for FREE SHIPPING via DHL express. Orders under this threshold are shipped ~£20, no matter where in the United Kingdom you are based!
All online orders are sent from New Zealand.
When purchasing from us, if your order is under £135 VAT will now be automatically collected at checkout (previously this was collected when your parcel entered the UK). Therefore, all the prices shown throughout the website, before checkout, do not include VAT.
What does this mean? When you shop online with us, as long as your order total is less than £135, you will have no extra fees to pay to get your parcel, easy!*
If your order is over £135, VAT and customs duties will be payable when your parcel enters the UK instead. DHL will automatically pay money owed on a shipment on behalf of the receiver to Customs and they therefore charge a fee for the money they are lending and also the cost to collect the charge from the customer, this is called an Advance Payment Surcharge. DHL will contact you directly to collect any fees owing, you can read more about the fees here.
Good news! Orders under £135 are duty free.
All orders over £135 may be subject to duty, which will be collected by DHL Express and will be the sole responsibility of the purchaser. You can read more about this here. We wish to provide an alternative to local fabric shops in the UK, however, we cannot absorb the extra costs incurred by UK customs.
Read about what fees may be payable here.
If your order is near or over the threshold please email contact@thefabricstoreonline.com before you purchase and we will do our best to provide further information. Please note we cannot assist you after an order has already been placed and processed.
For those who prefer to view our fabrics in person before commiting, we offer fabric samples for purchase. These are sent free of charge via standard post, across the UK, or customers can choose an express service for a flat rate of £20.
We have loads of satisfied customers living and sewing all over the United Kingdom! For many of our UK customers, ordering fabric online all the way from New Zealand was a new experience, and they were surprised by how easy, fast and efficient our service is!
*This website is based on the US Dollar, therefore orders must meet $150 (USD) to qualify for free shipping.
**Order processing times may vary during sale time, please check our Shipping Page for current dispatch updates.
*** Wholesale orders do not have VAT collected at checkout and all taxes and duties are the responsibility of the purchaser.
