All orders placed through our Online Store - weare.thefabricstoreonline.com, are processed and dispatched from our Auckland based New Zealand HQ which is separate to our store locations.
Our online order processing is currently taking longer than normal due to covid-19 restrictions, we are currently dispatching orders within 14 working days. Please visit our Covid-19 Updates page for more details and FAQs.
If your order is time sensitive, please email email@example.com and we will put your order at the front of the queue. Please note, once dispatched, the courier is responsible for delivery.
All deliveries are contactless unless otherwise requested. For further information from our international shipping provider DHL Express, read their updates page here. DHL Express have advised deliveries may take up to 10 working days at the moment. For specific time frames check their dedicated page here.
Click on your area below for standard shipping rates & timeframes: